Southfield, Michigan,  — Credit Acceptance Corporation announced consolidated net income of $44.8 million, or $1.72 per diluted share, for the three months ended June 30, 2011 compared to consolidated net income of $49.0 million, or $1.55 per

SANTA MONICA, Calif. — A surge in incentive spending by Japanese automakers last month may force U.S. car manufacturers to boost their own spending in the coming month, reports Edmunds.com, the premier online resource for automotive information. Ac

The road to the sale has changed. Meet and greets are now done electronically either through e-mail or over the phone. Ninety percent (90%) of prospects search nine different web sites and e-mail or call five different dealerships before ever walking

I used to wrongly believe that all urgency was good urgency, and was certainly better than no urgency at all. Not quite. Without question, a healthy sense of urgency is an essential ingredient in a high performance culture. But contrary to popular be

AutoNation, Inc. (NYSE: AN), America’s largest automotive retailer, announced that its retail new vehicle unit sales inJuly 2011, as reported to the applicable automotive manufacturers, totaled 18,949, a decrease of 4% as compared to July 2010.

Facebook is the fastest growing marketplace in your community.  Fifty million current and future car buyers share their ‘Likes’ with each other every day.  When the goal for your store is to be “liked” by hundreds or even th

Over three million consumers per month are joining the ranks of iPad lovers, and it is changing the way they shop. Tablets are the first device that bridges the gap between technological touchpoints and human touchpoints in the auto shopping process.

Do you know what Yelp is? Have you claimed your free business owner’s account yet? Dealers need to understand Yelp and its impact on small businesses. When dealers understand the best practices for business owners in the world of online reviews, th

SANTA MONICA, Calif. — TrueCar.com, the authority on new car pricing, trends and forecasts, estimated today that the average transaction price for light vehicles in the United States was $29,761 in July 2011, up $582 (2.0 percent) from July 201