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Outlook 2026: AI Becomes the Dealership’s Operating System

2026 won’t be won by dealerships that “try AI.” It will be won by dealerships that re-platform how the store runs, from lead-to-sale to inventory-to-listing, desking-to-F&I, and service retention, so that execution becomes consistent, measu
Jan 20, 2026
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The Peril of Preemption – A Gamble for Auto Finance

President Trump’s recent Executive Order (EO) on “Ensuring a national policy framework for artificial intelligence,” should have auto finance industry worried. Nominally, the EO appears very pro-business. The EO’s stated objective is “to su
Jan 19, 2026
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Efficiency, Digital Tools, and AI Drive Car Buyer Satisfaction to Record Highs, Cox Automotive Study Finds

Despite persistent affordability concerns and external pressures like tariffs, overall satisfaction with the car buying process has reached an all-time high, driven by increased efficiency, greater use of digital tools, and the early adoption of arti
Jan 19, 2026
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The Hidden Readiness Risks Inside Many Dealerships

Most dealerships look stable until they are tested. A leadership change, a key executive departure, a family decision, or a manufacturer shift can expose gaps that stayed hidden during steady performance. Heading into 2026, more dealer principals are
Jan 16, 2026
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Vendor 20 Group Officially Launches to Help Foster Automotive Collaboration

After nearly two years growth behind the scenes, the Vendor 20 Group (V20) is making its official industry debut. Founded by industry veterans Brent Williams, Dave Spannhake, and David Kain, V20 is a first-of-its-kind peer forum designed specifically
Jan 16, 2026
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Six Berlin City Dealerships Sold to Automotive Entrepreneur Artem Boguslavskiy

Pinnacle Mergers & Acquisitions Advises on the Sale of Berlin City Dealerships in New Hampshire
Jan 16, 2026
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myKaarma Accelerates AI-Enabled Service Lane Solutions with Warburg Pincus Investment

Long Beach, CA – January 14, 2026 – myKaarma, a leading provider of end-to-end service lane solutions for automotive dealerships, today announced a strategic investment from Warburg Pincus, the pioneer of global growth investing. The investment
Jan 15, 2026
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Start with What’s Broke: The Question Every Fixed Ops Leader Should Be Asking

If you want to change anything in your store – culture, CSI, retention, you name it – start with two words: “What’s broke?” I’ve studied leaders across sports and business who’ve made lasting change, and they all start there. “What’
Jan 15, 2026
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Impel Expands U.S. Presence with New Office in Burlington, Vermont

Automotive AI leader strengthens North American operations and joins Vermont’s growing technology hub to support rapidly accelerating company growth
Jan 15, 2026