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Auto Retail News
Digital Dealer covers the latest news affecting auto dealerships and their dealers. Additionally, it provides expert commentary from those in the industry, including vendors supplying the latest technology used at dealerships.
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Rethinking What Success Looks Like in Sales
Let’s call it what it is: most car dealers are addicted to the high of the quick close. Bargain-driven tactics might hit a monthly number, but they don’t build anything real, not with your customer, not with your team, and certainly not with your brand. It’s a short game masquerading as a long-term strategy. And […]
Dealership Profits Up in Q1 Even with Uncertainty on the Horizon
The automotive retail industry has been on a rollercoaster ride over the past few years, but it appears to have finally reached some stability, at least for now. The average franchised dealership saw a 3.7 percent increase in net pretax profit in Q1 compared to last year according to the Presidio-NCM Average Dealership Performance Benchmark. […]
Mastering the BDC Model: Key Insights for Dealership Growth
In the early ’90s, during the Gulf War, dealerships faced significant challenges, and not all adapted to the changing market. Rohrich Toyota in Pittsburgh, however, saw a modest increase in unit sales (50 to 75 cars) even as others in the area saw declines. Though the numbers were small, it marked a remarkable turnaround, moving […]
FM Capital Secures $240 Million in New Funding
FM Capital has successfully closed its fourth round of venture capital funding with $240 million raised. This fund marks the firm’s largest to date, surpassing its initial target by 20% thanks to contributions from a diverse group of investors within the automotive sector. The venture capital firm specializes in early-to-mid stage technology companies innovating in […]
Driving Loyalty: The Power of Personalization in Automotive Sales
Personalization in marketing means tailoring every interaction to meet each customer’s unique needs and preferences. This approach is pivotal across industries, particularly automotive sales, where personalized customer experiences significantly influence brand loyalty and purchasing decisions. For example, a study found that 74% of car owners were swayed by the personalized experiences offered during their vehicle […]
Car Wars Announces Integration Between AI Scheduler, Cari, and Xtime
Car Wars’ AI-powered service scheduling tool, Cari Scheduler, now integrates with Xtime, a widely used service management platform. The integration is designed to help dealerships simplify appointment scheduling and improve operational efficiency. Cari Scheduler utilizes AI to manage service appointment calls, providing dealerships with a tool that operates 24/7. It’s ability to manage accurate and […]
Navigating Uncertainty: A Game Plan for Auto Dealers in 2025
2025 has already proven to be a year marked by economic turbulence and uncertainty. The only constant has been change, and the potential for significant shifts looms large. Auto dealers find themselves at the center of various challenges, including the impact of tariffs, geopolitical pressures, and falling consumer confidence levels. To thrive in this environment, […]
Lotlinx Q1 Report: Inventory Tightening Even as Carryover Increases
Aging vehicles are yet another challenge dealerships will be facing in the coming months as new vehicle carryover inventory has increased by eight percent so far this year according to the Q1 2025 Quarterly Vincensus Report from Lotlinx. That rise in carryover inventory saw it hit a total of 60 percent, a 14 percent increase […]
The Looming Threat of Deepfakes: A New Era of Auto & Financial Fraud
In recent years, while artificial intelligence (AI) has empowered dealers and lenders to enhance their businesses, it has also provided fraudsters with sophisticated tools to perpetrate financial fraud. One of the most concerning developments is the use of generative AI techniques, including deepfakes, to create counterfeit documents. Deepfakes, short for “deep learning fakes,” enable fraudsters […]