Consumers and Auto Dealers Agree: Personalization Enabled by Automation and Artificial Intelligence Will Greatly Improve Both Car Buying and Ownership

Consumers and Auto Dealers Agree: Personalization Enabled by Automation and Artificial Intelligence Will Greatly Improve Both Car Buying and Ownership

New study from Cox Automotive shows 67% of consumers believe personalization technology will improve the car-buying process. According to 72% of dealers, automation and AI technology will help empower employees and improve consumer satisfaction without reducing staff....
Must-Dos to Score an A+ on Your Dealership’s Month-End Processes

Must-Dos to Score an A+ on Your Dealership’s Month-End Processes

By Susan Moll and Matt Hurst Can you hear the pencils sharpening, expo markers squeaking, and fresh new backpacks zipping? While it’s back-to-school season across the nation, at the dealership, September is also a great time to start anew by giving your strategy a...
The Power of Artificial Intelligence (AI) is About Augmenting NOT Replacing

The Power of Artificial Intelligence (AI) is About Augmenting NOT Replacing

By Anthony Giagnacovo, CEO at CallRevu While much has been written about how the “bots” are coming and will threaten to automate everyone’s job, the reality is that Artificial Intelligence (AI) is about automating mundane tasks to improve the customer experience and...
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