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Posts
Dealer Ops & Leadership
Tariffs or Not, Smart Dealers Are Already Betting on Used Vehicles—Here’s Why You Should Too
The tariff situation may be fluid, but one thing is certain—dealers who wait for a final ruling on March 6 will already be behind. Smart operators aren’t reacting; they’re adapting. New car affordability is already strained, and whether tariffs
Feb 10, 2025
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Dealer Ops & Leadership
Are You Maximizing The Right “Look Back” Strategy To Set The Course For 2025?
As we enter the first quarter of 2025, lenders and dealers are presented with a unique opportunity to revisit and rejuvenate their business and data strategies. The Winter holiday rush is over. Employees have returned from holiday vacations. And it i
Feb 7, 2025
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Dealer Ops & Leadership
Why a Utah High School Senior Wants to Work in the Auto Industry
Ever since I was a kid, I have loved cars. Since I’ve started driving recently and starting taking automotive shop classes, I have become even more attached. I love driving my car and working on it in my shop class, where I can tinker around with c
Feb 6, 2025
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Dealer Ops & Leadership
Customer Experience 3.0: Redefining the Guest Journey in Dealerships
In today’s fast-evolving automotive industry, customer expectations have shifted dramatically. The days of transactional interactions are expected to be long gone, replaced by a demand for personalized, seamless, and memorable guest experiences. I
Feb 5, 2025
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Dealer Ops & Leadership
Why You Must Scrutinize Vendors’ Cyber Security
Poor vetting of cyber security measures taken regarding the vendors you do business with is a dangerously weak link in auto dealership data security. Hackers don’t just directly target dealerships. They compromise third-party data and digital provi
Feb 3, 2025
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Dealer Ops & Leadership
2025 Auto Retail Outlook: Machine Learning Meets Inventory Intelligence
As we step into 2025, the automotive retail industry is ready to take its next step in modernizing its operations, where artificial intelligence (AI) and machine learning (ML) are poised to reimagine dealership operations. The focus is shifting from
Jan 31, 2025
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Dealer Ops & Leadership
Best Practices to Ensure Retailers Are Securing Digital Deal Jackets
In today’s digital age, the automotive industry has embraced many technological advancements to streamline operations and enhance customer experiences. Among these, the digitalization of Deal Jackets—the comprehensive records that encapsulate eve
Jan 27, 2025
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Dealer Ops & Leadership
NADA 2025: What Car Dealers Should Prioritize in New Orleans
The automotive industry is evolving faster than ever. From growing demand for electric vehicles (EVs) to the rise of digital retailing, car dealerships face a wave of new challenges and opportunities. In this dynamic environment, staying informed and
Jan 22, 2025
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Dealer Ops & Leadership
The Future of Inventory Acquisition: Why Dealerships Are Shifting to Direct Consumer Solutions
In today’s challenging automotive market, dealerships are facing mounting pressure to secure quality inventory. Traditional methods like trade-ins and auctions, once the backbone of inventory acquisition, are proving less effective in a fast-evolvi
Jan 14, 2025