7 Tips to Turn Sales Appointments into Closed Deals

7 Tips to Turn Sales Appointments into Closed Deals

By Cory Wright, Director of Training, CallRevu Today’s customers expect and demand a fantastic experience. From initial research to the showroom visit, delivering a great experience at every touchpoint will give you a distinct advantage over your competition and...
7 Tips to Turn Sales Calls into Customer Appointments

7 Tips to Turn Sales Calls into Customer Appointments

By Cory Wright, Director of Training for CallRevu More than ever before, customers are turning to the internet to research and shop for vehicles. This shift in behavior makes phone calls even more critical. Instead of visiting the dealership to ask vehicle questions,...
Stop Being Lead-Centric. It’s About the Customer Experience.

Stop Being Lead-Centric. It’s About the Customer Experience.

Today’s customers expect and demand an amazing customer experience. The dealership with the right vehicle and the best experience will ultimately win the business. To deliver the best experience possible, you must maintain expertise about your customers and their...
The Power of Artificial Intelligence (AI) is About Augmenting NOT Replacing

The Power of Artificial Intelligence (AI) is About Augmenting NOT Replacing

By Anthony Giagnacovo, CEO at CallRevu While much has been written about how the “bots” are coming and will threaten to automate everyone’s job, the reality is that Artificial Intelligence (AI) is about automating mundane tasks to improve the customer experience and...
Is Your Website Driving Your Best Leads Away?

Is Your Website Driving Your Best Leads Away?

A recent article from consulting giant Deloitte has added new importance to the role of retailer websites in the average consumer’s vehicle purchase journey. According to the results of its 2018 Deloitte Global Automotive Consumer Study, brand and dealer websites have...
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