by Susan Moll | Sep 24, 2019 | Data & Analytics, Dealer Management, Dealer Ops & Leadership, Dealer/GM News, Expense Management, F&I Management, Trending Industry News
By Susan Moll and Matt Hurst Can you hear the pencils sharpening, expo markers squeaking, and fresh new backpacks zipping? While it’s back-to-school season across the nation, at the dealership, September is also a great time to start anew by giving your strategy a...
by Doug Austin | Sep 3, 2019 | Expense Management, Trending Industry News
In one of my recent articles, I offered up a vision of what an effective spend management function looks like in an organization and the benefits that will result, including new profitability, improved efficiencies, improved controls, and more. Automotive News...
by Contributing Writer | Jul 23, 2019 | Dealer Management, Dealer/GM News, Digital Dealer, Digital Dealer Conference, Expense Management, Sales Management, Sales Strategies, Technology, Trending Industry News
By Emil Banga, Senior Director of Product Management, Dealertrack F&I Solutions Cashflow improvement, efficiency, and regulatory compliance are all good reasons to shift away from paper for dealerships. Automotive dealerships are embracing technology to streamline...
by Doug Austin | May 29, 2019 | Dealer Management, Dealer/GM News, Digital Dealer, Expense Management, Leadership, Trending Industry News
Profits are being challenged right now. Margin compression is very real for most dealerships. Expenses are growing faster than sales. And with all of this going on dealers have to face another set of challenges. Price creep, arrogance, complacency…all terms to...
by Doug Austin | Apr 30, 2019 | Everyone, Expense Management, General, Leadership, Sales & Marketing, Sales Management, Sales Strategies, Trending Industry News
Is it time to innovate yet? The market is changing. Profitability is being challenged once again. Dealers are quickly exploring all options to shave costs and improve profitability. OEMs are also under pressure to help their dealers improve profitability and some are...
by Erik Nachbahr, CISSP | Feb 7, 2019 | Data & Analytics, Dealer Management, Dealer/GM News, Expense Management, Leadership, Technology, Trending Industry News
The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies show that dealers are not able to handle both the volume and routing of incoming calls in a way that meets...