Must-Dos to Score an A+ on Your Dealership’s Month-End Processes

Must-Dos to Score an A+ on Your Dealership’s Month-End Processes

By Susan Moll and Matt Hurst Can you hear the pencils sharpening, expo markers squeaking, and fresh new backpacks zipping? While it’s back-to-school season across the nation, at the dealership, September is also a great time to start anew by giving your strategy a...
Witt’s Wise Words: F&I – Be the Most Obvious Choice

Witt’s Wise Words: F&I – Be the Most Obvious Choice

 As dealerships shift their staffing structure to streamline the car buying experience for today’s connected car shopper, Bill Wittenmyer explains the benefits to F&I managers of getting more involved in the sales process from deal origination to the close...
The Road to DD27: Pre-Show Highlights

The Road to DD27: Pre-Show Highlights

DD27 is right around the corner! In exactly one week, we’ll see you at Mandalay Bay Resort & Casino in Las Vegas, NV for over 100 educational seminars, networking opportunities, and pure innovation in one of the most exhilarating locations in the world. The...
Digital Retailing: Let’s Talk About F&I

Digital Retailing: Let’s Talk About F&I

Conversations about digital retailing in the automotive industry tend to center around two things: customer experience and an increase in sales volume. But some dealers feel that it just leads to decreased margins on the front-end in the “race to the bottom”,...
Shifting to a Razor and Razor Blade Business Model

Shifting to a Razor and Razor Blade Business Model

In the last seven years, new vehicle gross margins have declined from four percent to two percent. If that pace continues, profit margins will be wiped out by 2025. It appears that the front-end grosses dealers enjoyed 10 or 15 years ago are never coming back. F&I...
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