From Cobalt, a pro gives tips on what to do with those frustrating customers who pick a specific car and then change their minds. Discussions on the hassle, psychology and the difficulty of getting them to look at another vehicle once they have rejec

Global Post reports on TrueCar’s transactional business model. New and Pre-owned car sales departments can benefit from developing “hassle-free” auto deals by pricing online before customers enter the dealership. This can minimize t

From NCMi blog, experts review what makes a manager great in a more difficult environment where spending flows less freely. Tips on managing your sales department include letting your best salesman stay your best salesman, drafting good sales manager

According to Sokolic Media, your outbound sales strategies need to do a 180. Gain strategies that study a reactive consumer who feels smarter, and both prepared and wary of being sold to. Take charge of the educational value of your site and give the

Marketing Tech offers an interesting look at Autoresponders: how to speed and improve responses through coded forms that are intelligently compiled and sent out in more punctual, structured manner. Something for techs and salesmen to consider when up

Eyes On Sale offers tips to any salesmen on handling customer calls and the rejection that comes with the job so it doesn’t destroy your next pitch. Salesmen and Sales Execs should take a look to understand their level of influence of their

From the NY Times, an interview on google, marketing, and content tactics with a surprisingly successful small business owner who reduced his $250k marketing budget by 90% to beat his own peak sales record from before the economic crisis of ’

Over the next five years, the automotive retail landscape will change dramatically for both consumers and dealers. Utilizing U.S. Census Bureau data, J.D. Power and Associates estimates that by 2015 more than 25% of the “car buying” U.S. popula

In a friendly ‘catch-up’ conversation with a dealership general manager I’ve known for 15 years, the subject moved to advertising, what’s working, what’s not and how things have changed in the past 20 years. That’s how I heard the story o