From Cobalt, a pro gives tips on what to do with those frustrating customers who pick a specific car and then change their minds. Discussions on the hassle, psychology and the difficulty of getting them to look at another vehicle once they have rejected the first remind Dealers and Salesmen to work smarter when selling. Find out a better tactic to turning that specific order into a lead with a greater chance for Return on Investment (ROI).
Don’t Sell Customers the Cars They Want
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April 2, 2013