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5 Secrets To Make Lead Generation Work For You

Yin Yang is perhaps the most known and documented concept used within Taoism. With Yin/Yang, two halves come together to create wholeness.  Examples abound in everyday life: night and day; sun and shade; art and analytics. Inbound and outbound mark
Jun 23, 2015

Make Customer’s Drive to Your Virtual Car Lot a Breeze

Today, more consumers are researching cars online before ever stepping onto a dealer’s lot, significantly cutting down on the time spent at dealerships. In a recent Accenture survey of 10,000 automotive consumers, 62% said they researched their veh
Jun 23, 2015

Why your BDC Manager Can’t Be Your Administrative Assistant

Your business is booming, you’ve got your sales teams, desk managers and finance managers all ready to go. But, you have these “things” coming into your CRM from somewhere else. They’re INTERNET LEADS! What about phone calls? You’ve decided
Jun 23, 2015

The Breakdown on Customer Relationship Management

It all comes down to customers. Without them, there’s no reason to be in business. The best business plan and greatest product in the world are meaningless if potential customers aren’t located, marketed to, enticed to check out what you’re sel
Jun 19, 2015

How to Earn Local Links for Car Dealers

Want to increase your dealership’s online presence, but think link building is too scary or complicated? You might reconsider after you learn a few things you can do offline to earn local links. Building local links for car dealerships requires a d
Jun 17, 2015

The Evolving Role Of CRM: Why Distributors Are Shifting Focus To Marketing

Faced with rapidly changing buyer behavior and rising costs, many businesses are turning to technology to help amplify success as business models continue to shift. One major change seen across multiple industries is that today’s consumers and busi
Jun 17, 2015

How to Increase Customer Engagement

So you have successfully launched your dealership’s website, updated your blog with fresh content, and started all of the necessary social media sites in an effort to expand your customer base. While your online community continues to grow, you
Jun 16, 2015

CRM Technology in the Modern Dealership

Managing customer relationships is key to success in the auto dealership industry, but the nature of the dealership industry presents unique problems. If you run a café you get to great your customers in person a few times a week or month and build
Jun 15, 2015

Get Personal to Improve User Experience

Let’s face it, Google has spoiled us rotten. Seventy-four percent of us gets frustrated when a site doesn’t address our needs. The second an inquisitive thought pops up, we are heads down, typing into a search bar as fast as we can. The good news
Jun 11, 2015