Posts
Posts
Dealer Ops & Leadership
The Power of Words: Enhancing Customer Communication in Car Dealerships
Communication is the currency of trust in any business, but especially in car dealerships, where the quality of interactions can directly influence a customer’s purchase decision. Customers expect honesty and clarity in both face-to-face engage
Apr 18, 2025
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Dealer Ops & Leadership
Mastering Streaming Ads: Key Trends and Practical Tips for Dealerships
As streaming services grow, more car dealerships are tapping into this underutilized ad channel. But to maximize ROI, they must first nail the basics. Here’s how dealerships can use streaming ads to boost sales and brand awareness. Start with the F
Apr 17, 2025
Posts
Dealer Ops & Leadership
Auto Tariffs Shake U.S. Car Market as Major OEM’s Halt Shipments
The automotive industry is facing major disruption after the U.S. introduced 25% tariffs on imported vehicles and car parts. While the goal of the policy is to boost domestic manufacturing in the long run, the immediate effects have been swift and wi
Apr 16, 2025
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Dealer Ops & Leadership
3 Tips for Increasing Profitability of Your Dealership Pre- and Post-Merger
It’s no secret: profitability is the primary goal of all business ventures. All parties want to complete the transaction feeling like they’ve negotiated a great deal. If you are thinking of growing your dealership portfolio through acquisition, y
Apr 14, 2025
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Dealer Ops & Leadership
Stay Calm and Keep Selling On
Editor’s Note: This article was originally published on Alan Haig’s LinkedIn and can found here. Our industry has weathered countless risks in the past, and it will weather tariffs as well. President Trump announced tariffs that will be l
Apr 10, 2025
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Dealer Ops & Leadership
Modernizing Inventory Management: How Machines Can Outperform Human Dealers
As the automotive dealership industry has long relied on human intuition and historical sales data to guide inventory management decisions, dealers continue to face a constant balancing act: having the right mix of vehicles to meet customer demand wi
Apr 8, 2025
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Dealer Ops & Leadership
Tariffs Have Arrived—Here’s How Dealers Can Get Ahead of Rising Service Costs
Tariffs are hitting the bottom line for dealerships nationwide. With nearly half of OEM parts sourced internationally, repair costs could rise by hundreds per job. Dealers who act now can protect their margins, retain customers, and drive service rev
Apr 7, 2025
Posts
Dealer Ops & Leadership
What’s Preventing More Auto Retailers from Additional Cyber Defense?
Sure, technology is rapidly advancing the automotive retail and lending industries, but this evolution has also brought about new challenges in the areas of cybersecurity. The ransomware event of the summer of 2024 made many headlines, and since then
Apr 2, 2025
Posts
Dealer Ops & Leadership
The Hard Conversations: Why Your Service Department Must Tell the Whole Truth
Editor’s note: We’re moving from our digital magazine to website-first content. Enjoy more frequent updates and easier access to our articles and stories you want to see. Thanks for growing with us! Before we go any further, let me ask fo
Mar 31, 2025