Editor’s Note: This article was originally published in the September/October edition of Dealer magazine I’m retiring at the end of the year, so this will be my last Dealer article. I’ve only had one job with one company since June 1982 when I

The automotive retail landscape has undergone significant change in recent years, with dealerships facing new challenges with their inventory acquisition strategies. The traditional methods of sourcing vehicles through trade-ins and wholesale auction

Sometimes it’s not the Star Wars cybersecurity failure that plague dealerships. One of the most prevalent of this is the ubiquitous Wi-Fi network not being configured properly, setting up hackers to exploit. If there is one cybersecurity measure th

In today’s competitive dealership landscape, employee turnover remains a significant challenge. Research from the Work Institute shows that 34 percent of employees leave their jobs due to a lack of career development opportunities, and disengaged e

The service department plays a supportive role in sustaining dealership profitability alongside sales and other services. According to the National Automobile Dealers Association (NADA), dealership service and parts sales amounted to an impressive $1

Innovations in technology can be both exciting and intimidating as new breakthroughs gradually develop throughout society. Mobile phones are one of the most important innovations of the 21st century, enhancing communication while eventually evolving

As we inch closer to the end of 2024, auto dealers are seeing several shifts and developments that will shape their vehicle inventory levels and marketing strategies through the remainder of the year. With inventory levels rising and more car buyers

As we approach 2025, auto lenders are keeping a close eye on the reduction of interest rates. With economic forecasts indicating additional rate reductions following the Fed’s recent decision to begin lowering, the auto finance industry is preparin

In today’s fast-paced automotive industry, car dealerships are under immense pressure to streamline operations, deliver exceptional customer experiences and stay ahead of the competition. The adoption of digital solutions offers a powerful way