As used vehicle margins tighten, the spotlight is squarely on appraisals. Getting the money right at this stage has never been more important—or possible thanks to the data-rich environment dealers now operate in. Dealership leaders have long sough

Growing consumer uncertainty—and the influence of how people choose to spend their money—is prompting companies to rethink how they do business. More and more, they’re weaving in social responsibility and fair, honest management as part of thei

During the car-buying journey, the test drive is a pivotal moment when customers transition from merely considering a vehicle to envisioning it as their own and an essential part of their daily lives. Research shows that 79 percent of people wouldn�

Dealerships have long prioritized volume as the key to profitability. However, a shift in strategy is emerging—one that challenges the traditional high-volume approach in favor of acquiring fewer vehicles at better prices, selling at stronger margi

Effective lead generation is the cornerstone of sustained dealership growth and profitability in the fast-paced automotive market. According to the National Automobile Dealers Association (NADA), dealerships with efficient lead generation and follow-

The COVID-19 pandemic caused one of the most significant disruptions to the global automotive supply chain in modern history. While the immediate effects—factory shutdowns, raw material shortages, and shipping delays—were widely reported, an ongo

The auto finance and retail industries continued to embrace the adoption of digital documentation and back-office strategies toward the end of 2024. This shift of digital business strategies remains essential for lenders and retailers that want to en

In today’s digital world, the internet is a vital part of our lives, empowering us to make informed decisions—from everyday purchases to major life choices! This makes a robust online presence indispensable for businesses across all industries, i

Entering 2025, auto dealers are having to address continued changes with inventory acquisition plans, primarily due to volatile wholesale prices and a scarcity of quality vehicles at auctions. Traditional methods, such as relying on trade-ins and auc