He started out wanting to be an attorney with no intention of being in the car business. Now, Stephen Wade is this year’s incoming chairman of NADA after almost 40 years of being a dealer. He shares with Dealer magazine the numerous challenges th

Rob, it looks like the John Marazzi group in Florida has a strong online presence. What is your role there? My role is help us capture as much of the digital market as possible. It all starts with well performing web sites. I realized early on that c

A.J. Maida has been the director of digital marketing for Papa’s Chrysler Dodge Jeep in New Britain, CT, since the summer of 2008. After 14 years at another Dodge dealership that has since gone out of business, Maida started a flower delivery servi

Despite the challenging economy, Gary Crossley Ford in Kansas City, MO implemented a strategy that dramatically increased their revenue and reduced their operating costs and just had the best month in the dealership’s history, outperforming last ye

Alex Jefferson is the Director of Internet and Sales Training for the Proctor Dealerships in Tallahassee, FL. He sits down with Digital Dealer magazine and shares his insight of where technology is going in automotive retail, the changes the industry

The Boeckmanns could be called automotive retail’s First Family. Patriarch Bert Boeckmann and his wife Jane are celebrating their 50th anniversary as owners of Galpin Motors, the last 20 as Ford’s top selling dealership. Including Ford, Galpin se

Jim Flint, Director of Interactive Sales & Marketing for the John Eagle Group, in Texas, talks about how the group on track to sell 9,000 vehicles out of the Internet department this year, up from 7,000 in 2009. Tell us about the history of the J

Prior to becoming a dealer, Mike Reichenbach was a factory guy working at Ford Motor Co. After deciding automotive retail was the place to be and going to work for Tim Stewart Ford, Ford called on him three different times to act as interim general m

The Jeff Wyler Automotive Family, one of the top 50 dealer groups, has been a mainstay in the Cincinnati area for several years. Straight talking Kevin Frye, a former naval pilot and the group’s e-commerce director, shares his perspective on todayâ