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Fixed Ops Breakdown: What Parts Interest Consumers Most, Online and at the Dealership

Google provides a study on the automotive aftermarket. The following slideshow explains how internet search is affecting the Automotive Parts, Tires and Service industry and purchasing process. Increases in traffic include: 40% of referrals for Parts
Apr 8, 2013

Oil Change Service, Leading Driver of Service Traffic and Cross-Selling Opportunities

Search Auto Parts suggests dealers take advantage of the opportunity behind regular oil change service appointments. Experts and service departments can discover what services are best pushed when a customer visits the dealership for a tune-up. More
Apr 8, 2013

In Hybrid Vehicle Service, Safety is Priority

Vehicle Service Pros provide a warning on proper tools and care when working on hybrid vehicles. When measuring voltage, service professionals should always use a DMM rated CATIII 1,000 V, with leads rated Cat III 1,000 V. Stress the importance of we
Apr 8, 2013

From the Execs: Keys to Beat the Independent Service Chains

Spare Thoughts blog asked 7 Executives from the Dealership Service Industry how to turn your majority share of the service industry into a convincing win with your customer base. Top suggestions for improving the OEM service department’s appeal
Apr 8, 2013

Warning Light Error Means More Service for Late-Model GM Vehicles

According to AutoWeek, nearly 800,000 late model vehicles from GM are likely to need more frequent oil changes due to a worn-out balance chain. Warning lights in some Chevrolet Equinox, GMC Terrain, Buick LaCrosse and Buick Regal models need to be re
Apr 8, 2013

1967 GT500 Shelby “Eleanor” Up for Auction

Car Buzz features the latest hot American car up to auction for used industry aficionados: the 1967 GT500 Shelby Mustang dubbed “Eleanor” from the movie “Gone in 60 Seconds.” This hot rod was modded by Chip Foose and Cinema Ve
Apr 5, 2013

AAIA Joins NASTF Board

SAINT JOHNS, Fla. – The Automotive Aftermarket Industry Association (AAIA) and the National Automotive Service Task Force (NASTF), are pleased to announce that Kathleen Schmatz, President and CEO of AAIA, has been elected by the NASTF Board of
Apr 5, 2013

Ally’s Auto Finance, SmartAuction Businesses Receive “Dealers’ Choice” Awards

DETROIT – Ally Financial’s Auto Finance business was named a Diamond Award recipient in the “Prime Captive Finance Company” category of Auto Dealer Monthly’s 2013 “Dealers’ Choice Awards.” The annual su
Apr 5, 2013

Service Tip: Testing a Clogged Receiver Drier

Paul DeGuisseppi of MACS provides a simple test for checking whether or not the receiver drier may be restricted. Using a contact thermometer, check the temperature of the inlet and outlet pipes; if the difference is 10 degrees Fahrenheit or more, th
Apr 5, 2013