As long as I have been in the car business, I’ve heard Salespeople and Managers jokingly use the cliché “Buyer’s are liars.” When I ask them when they believe buyers are liars, they all respond with the same answer, “When their lips are mo

There was a time when price was the biggest decision factor in selecting a new DMS system. For many dealers, their choices were limited to the two big DMS providers because those two were the only ones that had full factory integration. Dealers have

AFSA aims to provide CFPB with thorough dealer participation analysis via new study, according to Subprime Auto Finance News.  In light of concerns expressed by the Consumer Financial Protection Bureau about the “significant risk” dealer

Supervising the accounting office was my least favorite tasks as a CFO/controller. I’d rather create a new spreadsheet or write a report on our DMS system. I used the phrase “herding cats” to describe the difficulty involved in coor

“The most dramatic cost of the lack of leadership is that the market has changed so much and your dealership has changed so little!” On Tuesday August 23, 2011 at 1:51PM, I was sitting with an F&I Manager when the building started shaking and

Why you should care about these 5 subprime auto finance predictions, from Forbes. Over the past five years, payday lending has evolved from a marketplace dominated by old-school lenders into one that is pioneering lower cost credit from a new breed o

Improve trade-in experience for your customers using these 4 tips, from Subprime Auto Finance News. Because hammering out an agreeable trade-in value creates negative feelings for potential buyers, AutoTrader.com offered four tips to help dealers eas

Handling insurance questions on your dealership blog, according to Stratosphere Studio. As everyone in the automotive world knows, the relationship with auto insurance companies can be a little delicate, at times. Naturally, as two entities that have

Failure to pay, from F&I and Showroom. A car buyer trades in an old heap for a new ride, and the dealer agrees to pay off the balance due on the heap. Well, the dealer doesn’t pay off the trade, so the buyer sues. In such a suit, you might expe