Carlsbad, CA – Auto Point, Inc., a pioneer in comprehensive customer relationship management solutions for auto dealers, and SureCritic, a cutting-edge online reputation management service, are joining together to offer auto dealers a better

Clarkston, Mich. – Dealer Concepts, a leader in providing innovative customer retention and marketing programs, today announced its partnership with Dick Scott Automotive Group of  Plymouth, Mich., to provide full-scale QR-code promotions at each

Auburn Hills, Mich. – Chrysler Group LLC’s renewed focus on the California market is paying dividends as retail registrations increase, new dealers open their doors, and new products resonate with consumers in the Golden State. Retail registr

SANTA MONICA, Calif. — Gas prices have risen nearly 20 cents in the last month, according to AAA. TrueCar.com, which is devoted to bringing transparency to the car buying process, expects a surge in sales of small and subcompact cars in the co

Laurie Foster, dealer training manager at Cars.com, is sharing her expertise with automotive dealers and managers on setting up the dealership’s brand to succeed with today’s new-car shopper. Buying a new vehicle isn’t just about price – like

WESTLAKE VILLAGE, Calif. — New-vehicle retail sales performance in February has been strong month-to-date, with the selling rate outperforming January’s, according to a monthly sales forecast developed by J.D. Power and Associates Power Informati

DEARBORN, Mich. – With the right lighting, everything else falls into place. The interior lighting in the all-new Ford Fusion proves that out; it moves beyond simple functionality. Ford researchers realize that a person’s attention span is limite

An entire chapter in my book, Up Your Business, addressed the dangers of entitlement within organizations and offered remedies for weeding it out. In If You Don’t Make Waves You’ll Drown, I presented ten strategies to combat the negative impact p

IRVINE, Calif. — Kelley Blue Book www.kbb.com, the leading provider of new car and used car information, projects new-vehicle sales to surpass 1,050,000 units and reach a 13.8 million Seasonally Adjusted Annualized Rate (SAAR) for February 2012