Dealerships selected for the 2012 WomenCertified Top Dealerships for Outstanding Customer Experience List will be honored by WomenCertified, the collective voice of the female consumers, and Dealer Communications, media sponsor of the Top Dealerships

Kevin McMillen, president and founder of RyanTech and Charlie Vogelheim, partner and marketing lead at RyanTech, will share with auto dealers and managers the statistics known about auto dealership usage of technology.   They will show the average

Customers expect technological expertise and innovative methods of information exchange to empower their purchase decisions. Richard Holland, president of MPi, will share with you how to utilize new preferred and personalized communication channels t

The cost of missed opportunities drives entire industries which include the likes of Wal-Mart, Kroger’s, Nordstrom’s, Priceline and such. Shouldn’t dealers being paying attention to these costs and opportunities as well? Mark DeLucia will teach

AutoTrader.com’s Nick Park will present a session at the upcoming Digital Dealer Conference & Exposition in Las Vegas on October 24. DETROIT, MI AND ATLANTA – Nick Park, director of product innovation at AutoTrader.com, will be sharing his ex

AutoTrader.com’s Tori Morandi will present a session at the upcoming Digital Dealer Conference & Exposition in Las Vegas on October 24. DETROIT, MI AND ATLANTA – Tori Morandi, manager of industry education at AutoTrader.com, will be sharing h

The Internet is a powerful medium that has revolutionized and redefined the way consumers research, select and purchase a motor vehicle. In the digital era, regardless of the size of your store, dealers and managers need to compete with the best in t

The big picture is not about the trade-in vehicle, it’s about the sale. Rob Lange, National Sales Training Director for Kelley Blue Book, will teach you how to transition a shopper utilizing a third-party or dealership website trade-valuation tool

Incentives and rebates are one of the top receivables in many dealerships – make sure you are taking full advantage of them AND make sure you are keeping the money the factory provides! Troy Ontko, president and founder of AIS Rebates and Greg Kell