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Conference & Expo: October 14 -15, 2025
DealerPoint: April 9-11, 2025

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Relationships Matter

This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Aug 12, 2019

Use Customer Data to Build Better Relationships

For such a small word, the word ‘data’ packs a pretty big punch. Some marketers get overwhelmed when they hear it because they believe it’s complicated. Others give it a bad rap without really understanding the benefits. Yet it’s difficult to
Aug 9, 2019

The Numbers Behind Employee Theft

By Scott Worthington, Director of Product Planning, Reynolds & Reynolds A lot of dealers think “Employee theft won’t happen to me” or “I trust my employees,” but the numbers around employee theft tell a different story. I read an artic
Aug 9, 2019

Drafting a Winning Team

By Jon Purdy, National Director of Learning & Development, CDK Global It’s both a blessing and a curse. The economy is booming, your business is growing, and you need good people to help you continue to grow. That’s a blessing. Right now, we�
Aug 8, 2019

Reducing Service Lane No-Shows

While it’s nice to have room in your shop’s schedule to handle walk-ins and other unexpected work, a service lane no-show isn’t the ideal way to get that extra time. Rather, no-shows throw everyone off and can take quite a toll on both your sho
Aug 8, 2019

Alternative Revenue Streams – Car Washes as Profit Centers

By Trevor Gile, Managing Partner, Motorcars Honda; and Partner, RFCarwash Consulting & National Carwash Solutions Traditionally, car washes have always been viewed as an expense by dealerships. Taking into account the poor cleaning performance, c
Aug 7, 2019

3 Tips to Increase Organic Website Traffic

By Steve Laureys, National Account Director for CallRevu’s CallVision DNI Every dealership wants to increase website traffic, that’s why they spend thousands of dollars per month on advertising agencies to run email marketing, pay-per-click a
Aug 7, 2019