By Susan Moll & Matt Hurst While Halloween is known for bringing a month of frights, constant employee turnover haunts dealership efficiency all year long. According to the 2019 Cox Automotive Dealership Staffing Study, approximately 20 percent o

Erik Nachbahr shares why dealers need to be mindful of their Wi-Fi service in order to manage it properly in this video blog.

Mike Trasatti weighs in with his thoughts about hiring and working with Millennials in this video blog.

By Ed Barton, CEO, fusionZONE Automotive, LLC. That feeling of dread – the letter arrives at the dealership with a return address from an attorney you don’t recognize, addressed to “Owner” or “General Manager.” Inside is a

By Erin Tenner, Esq., Partner, Gray•Duffy, LLP Many issues are arising from what’s becoming standard terms in dealer agreements, so if you’re not in the habit of thoroughly reviewing what the manufacturer puts in front of you to sign, it’s ti

By Adam Swanson, OEM Director, FuzionZone You’re not Amazon, Apple or Google, so why is everyone telling you that you should be? “Hey Alexa, order me more shampoo. Also, can you get me a trade number on customer Smith, make sure that our inventor

By Dave Anderson, President, Learn To Lead ACCREDITED represents an acronym presenting 10 key traits that help build both killer instinct and mental toughness; these traits are both different and essential. In this piece, I’ll present an outline of

Veronica Dunford shares her advice to women who are considering entering the auto industry in this video blog.