I’ve worked with my fair share of dealerships over the years, and I’ve seen firsthand how fragmented technology, shifting consumer behavior, and rising costs can slow even the best teams down. Every dealer I speak with wants to improve the custom

As regulatory frameworks such as the EU’s Advanced Driver Distraction Warning (ADDW) near enforcement, automotive OEMs increasingly integrate in-cabin sensing technologies with software-defined vehicle architectures. This shift, evident at CES

Upselling for car dealerships can be more challenging than it seems. Many car buyers view such offers with skepticism, often perceiving them as profit-driven tactics. According to an AutoTrader report, 48 percent of buyers believe dealerships priorit

Today’s leading auto retailers widely recognize the significance of digital deal jackets in their operations. These comprehensive electronic records have transformed legacy dealership processes, covering all aspects of vehicle sales. However, j

In today’s rapidly evolving automotive retail landscape, the interplay between outstanding service and effective sales is more critical than ever. At the heart of this evolution lies strong leadership—a commitment to leadership development, a res

On December 19, 2024, the U.S. Department of the Treasury published a comprehensive report examining the applications, benefits, and challenges of Artificial Intelligence (AI) in the financial services sector. This report expands on the Treasury̵

Financial institutions today are constantly seeking innovative ways to optimize their liquidity and capital utilization strategies. One such method that has gained significant traction, particularly in the auto loan sector, is the practice of pledgin

The automotive industry is experiencing a noticeable shift in consumer behavior and market dynamics, particularly in regard to Finance and Insurance (F&I) products. Of course, auto dealers are facing both challenges and opportunities in selling t

In today’s workplace, talent decisions have never carried greater weight. The pandemic reshaped how and where we work, while new generations of employees bring fresh expectations for collaboration, empathy, and purpose. Meanwhile, the automotive in