In today’s fast-evolving automotive industry, customer expectations have shifted dramatically. The days of transactional interactions are expected to be long gone, replaced by a demand for personalized, seamless, and memorable guest experiences. I

Poor vetting of cyber security measures taken regarding the vendors you do business with is a dangerously weak link in auto dealership data security. Hackers don’t just directly target dealerships. They compromise third-party data and digital provi

As we step into 2025, the automotive retail industry is ready to take its next step in modernizing its operations, where artificial intelligence (AI) and machine learning (ML) are poised to reimagine dealership operations. The focus is shifting from

In today’s digital age, the automotive industry has embraced many technological advancements to streamline operations and enhance customer experiences. Among these, the digitalization of Deal Jackets—the comprehensive records that encapsulate eve

The automotive industry is evolving faster than ever. From growing demand for electric vehicles (EVs) to the rise of digital retailing, car dealerships face a wave of new challenges and opportunities. In this dynamic environment, staying informed and

In today’s challenging automotive market, dealerships are facing mounting pressure to secure quality inventory. Traditional methods like trade-ins and auctions, once the backbone of inventory acquisition, are proving less effective in a fast-evolvi

The transportation industry is evolving that is a technologically and innovation driven. Among the most interesting trends we are witnessing is the emergence of Software-Defined Vehicles (SDVs) alongside with cities’ competence growth and change. I

As we come to the end of 2024, DigitalDealer.com asked for the experts who contributed their knowledge to take both a look back at this year and what is ahead in 2025. This entry is from Tim Yalich, head of automotive strategy, Wolters Kluwer The thi

As we come to the end of 2024, DigitalDealer.com asked for the experts who contributed their knowledge to take both a look back at this year and what is ahead in 2025. This entry is from David Malan, Sales Director, UK & Ireland, DocuWare. As t