Car shopping by smartphone poses challenges for dealers to innovate, from The Buffalo News. Billy Franklin recently bought a 2007 Chevrolet Suburban for $14,900 through eBay on his Android phone while eating dinner at a Red Lobster in Traverse City,

A trend in its infancy: A few new-car dealers now offer full line of property coverage, from Omaha.com. Most of the time, buying a car and buying insurance for your car or other property are separate transactions. But a few Midlands new-car dealers a

Your customers bring their cars to your service department for one primary reason—Quality! Lang Marketing has been tracking consumers’ service selection criteria for many years and quality continues to dominate the hearts and minds of vehicle own

Next subprime bubble to burst: auto loans, from New York Post. Subprime auto loans are on the rise and, just like subprime mortgages, are claiming untold victims. Samuel Perez, 32, is still dealing with fallout from his experience with a subprime loa

Nissan Bringing Dealership Groups from Mexico to US Market, from The Newswheel. Nissan has a significant market share in Mexico, and now it’s looking to bring the most successful Mexican dealer groups into the US to open dealerships in Hispanic mar

Reflecting back on Thanksgiving, Christmas and New Years you may be thinking you’ve have had all the family you can handle. No doubt, these are wonderful family holidays but within the realm of the family business it is very easy to get “over

Cue from airlines helps dealership cut no-shows, from Automotive News. The “appointment boarding pass” notifies them that their “booking is confirmed,” and includes a reservation number, appointment time and date. In the fall

Integration helps automotive retailers reach more customers and increase revenue with highly targeted marketing campaigns WEST MIDDLESEX, PA – February 3, 2015: Autosoft, Inc., a leading national dealer management systems (DMS) provider, announced

What Can Your Dealership Learn from the Digital Trends of 2014?, from Dealer.com. Compared to desktop and tablet traffic, mobile traffic experienced the largest jump, a 41 percent page visits increase since 2013. The mobile usage increase didn’t st