Why Auto Dealers Fail, But You Don’t Need To, from Dealer Marketing. “It’s failure that gives you the proper perspective on success.” —Ellen DeGeneres Where to begin with quotes on success and failure? Ellen’s is only one of countless goo

The new year is always about “out with the old and in with the new,” and that’s no different for car manufacturers or auto dealerships. As the world economy continues its recovery following the 2008 financial crisis, manufacturers are looking t

Management Excellence: Step One, from Dealer Strong. Lately, I’ve been rather frustrated at the lack of management in many dealerships. Yes, plenty of people have the title manager but are they really managing anything? Let’s look at the simple d

It’s Mainly a Man’s World at Auto Dealerships, from WardsAuto. Are women embracing careers in dealership finance and insurance? The answer is in the nuance of the data, says Ted Kraybill, CEO of the research firm ESI Trends. With permission from

How To Embrace The New Relationship Economy, from Forbes. This past Christmas, magic happened. For the first time in over a decade, I was actually happy. And what made that morning so wonderful was someone’s death – mine. I was finally able to l

Customer Relationships 101: How to Maintain a Long-Lasting Bond, from Entrepreneur. For many businesses, reaching new customers is a top priority. You’re eager to expand your audience, make new connections, and ultimately, grow your business. But h

How to Grab the Attention of Your Ideal Customer, from Inc. Every business owner networks and makes connections. It is a great way to meet potential strategic partners and even clients. But sometimes at networking events it can be easy to get lost in

Car Dealers: Do you know your KYC/AML obligations?, from WordPress. On March 6th, John Frank Mussari Jr., the owner of a luxury car dealership was sentenced to 2 years in prison for money laundering. Cars, especially luxury cars, are often used to la

Every dealer knows there is a relationship between the losses printed on your loss runs and the premiums you pay. If the insurance market continues to improve as we predict, dealers with higher losses may not reap the benefits. Many insurers use a