NCMi brings valuable insight in this article on keeping your customers at your dealership longer, and expanding your profit margin with Fixed Ops programs, service-loyalty programs, and “ease of use” programs such as loaners, better hospi

According to an article on Marketing Daily, “post-purchase customer satisfaction” and conversations held after the purchase are one of the largest factors in ensuring a sense of relationship to the new customer: resulting in social media,

Collaboration with AT&T begins with U.S. and Canada rollout in 2014 BARCELONA – General Motors today announced a broad global strategy to deliver a new generation of connected cars and trucks with embedded 4G LTE mobile broadband, the largest d

•Ford subjects all-new Transit Custom – the 2013 International Van of the Year – to its most comprehensive ever vehicle testing process; durability tests simulate 10 extremely punishing years ownership in 6 months •More than 150 professional

In a report by the Detroit News, 724,000 Ford models are being investigated for engine failure problems in 2009-2011 Escape, Fusion and Mercury models.  Design changes in 2009 over complaints were not enough to fix what appears to be a throttle bo

According to Gasgoo.com, Shanghai  General Motors released the new Cadillac XTS this week. American cars entering the international playing field represent competition for the 89% German-owned market: Shanghai GM plans to sell 100,000 Cadillacs in C

New York, NY – Chase announced today that Thasunda Brown Duckett has been named CEO of Auto Finance, part of Chase’s Consumer & Community Banking division. Ms. Duckett previously served as national retail sales executive for Chase’s Mortga

Acquisition Increases Reach of Dealertrack’s Electronic Registration and Titling Services Product Suite Lake Success, N.Y., February 25, 2013 ─ Expanding its U.S. presence in the online registration and titling marketplace, Dealertrack Technologi

According to the New York Times, Ford and other hybrid and high-efficiency car manufacturers are exploring an understated but essential part for decreasing fuel costs and increasing average city MPG. Below, low-resistance tires, increased and improve