Auto Retail News

In the early ’90s, during the Gulf War, dealerships faced significant challenges, and not all adapted to the changing market. Rohrich Toyota in Pittsburgh, however, saw a modest increase in unit sales (50 to 75 cars) even as others in the area

FM Capital has successfully closed its fourth round of venture capital funding with $240 million raised. This fund marks the firm’s largest to date, surpassing its initial target by 20% thanks to contributions from a diverse group of investors with

Personalization in marketing means tailoring every interaction to meet each customer’s unique needs and preferences. This approach is pivotal across industries, particularly automotive sales, where personalized customer experiences significantl

Car Wars’ AI-powered service scheduling tool, Cari Scheduler, now integrates with Xtime, a widely used service management platform. The integration is designed to help dealerships simplify appointment scheduling and improve operational efficiency.

2025 has already proven to be a year marked by economic turbulence and uncertainty. The only constant has been change, and the potential for significant shifts looms large. Auto dealers find themselves at the center of various challenges, including t

Aging vehicles are yet another challenge dealerships will be facing in the coming months as new vehicle carryover inventory has increased by eight percent so far this year according to the Q1 2025 Quarterly Vincensus Report from Lotlinx. That rise in

In recent years, while artificial intelligence (AI) has empowered dealers and lenders to enhance their businesses, it has also provided fraudsters with sophisticated tools to perpetrate financial fraud. One of the most concerning developments is the

According to a new report from Santander US, automotive demand is on the rise amongst middle-income Americans. Despite increasing costs, 47 percent are considering a vehicle purchase in the next year, an increase from 41 percent in 2023. Santander’

When I was asked to conduct a basic online overview of a manufacturer-affiliated service department, I approached it the way I always do. With a blend of practical, transferable skills and a clear focus on the customer journey. This wasn’t a deep d