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Conference & Expo: October 14 -15, 2025
DealerPoint: April 9-11, 2025

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Cookies to Carrots: Why User Experience And Business Outcomes Are The Future of Marketing

As the third-party cookie crumbles yet again, the future of digital advertising measurement is somewhat uncertain with a patchwork of solutions in development to replace our beloved snack-sounding snippets of code. While browser-based cookies have se
Mar 18, 2025

KBB: February New-Vehicle Prices Decrease from a Month Earlier

February’s new-vehicle average transaction price (ATP) was recorded at $48,039, a year-over-year gain of 1.0 percent but lower by 1.3 percent from January. According to Kelley Blue Book (KBB) officials, sales incentive levels were mostly flat month
Mar 18, 2025

From Skepticism to Confidence, Upselling Strategies That Work

Upselling for car dealerships can be more challenging than it seems. Many car buyers view such offers with skepticism, often perceiving them as profit-driven tactics. According to an AutoTrader report, 48 percent of buyers believe dealerships priorit
Mar 17, 2025

EV Owner Satisfaction Improves But Uncertainties Create Challenges

After a decline in overall satisfaction in 2024, owners of both premium and mass market battery electric vehicles (EVs) are expressing a change of sentiment this year, according to the J.D. Power 2025 U.S. Electric Vehicle Experience (EVX) Ownership
Mar 17, 2025

Auto Dealers Expanding Mobile Service in 2025: Curbee

Looking to meet consumers’ expectations for convenience and improve dealership profits, U.S. auto dealers are primed to add mobile service in a big way in 2025, according to Curbee officials. Mobile service boosts customer loyalty to a dealership�
Mar 14, 2025

Driving the Future: How AI Is Transforming Auto Dealerships

Imagine a world where every customer walks into your dealership feeling understood and valued before they even speak to a salesperson. That world is closer than you think, thanks to the rise of artificial intelligence in the automotive industry. From
Mar 13, 2025

Cox Dealer Sentiment Index Improved, But Warning Signs Remain

While the first Cox Automotive Dealer Sentiment Index (CADSI) of 2025 showed a slight improvement in the first quarter compared to the fourth quarter of 2024, the survey was conducted before President Donald Trump’s tariff plan was announced. The U
Mar 13, 2025

The Missing Ingredient With Today’s Digital Deal Jackets

Today’s leading auto retailers widely recognize the significance of digital deal jackets in their operations. These comprehensive electronic records have transformed legacy dealership processes, covering all aspects of vehicle sales. However, j
Mar 12, 2025

Deadline Approaching for DDCE2025 Speaker Proposals

Call for proposals for the upcoming Digital Dealer Conference & Expo (October 14-15, 2025, Las Vegas) are now open! The deadline to submit a proposal #DDCE2025 is April 1, 2025. Accepted speakers will be notified on April 21, 2025. Please follow
Mar 12, 2025