Who Owns Your Cars? Automakers Say They Do, from Driving Sales. The Digital Millennium Copyright Act is a law enacted in 1998, enforced and administrated by the U.S. Copyright Office. Every three years, the U.S. Copyright Office is tasked with holdin

The Myths of Writing Service, should set costs, from Service Drive Today. Don’t let myths about writing service keep your fixed operations from achieving great success. You may remember from my article last month, myths can be very dangerous things

Auto body shops say they, not insurers, should set costs, from USAToday. Auto repair shops are stepping up their efforts against insurance companies, which they argue are controlling their prices by steering customers toward preferred businesses that

Federal-Mogul’s Garage Gurus app is golden, from Auto Service Professional. Federal-Mogul Motorparts, a division of Federal-Mogul Holdings Corp., has received the 2015 National Catalog Managers Association (NCMA) President’s Gold Award for Ca

Dunn Tire launches responsive website, from Modern Tire Dealer. Dunn Tire LLC has redesigned its website to work seamlessly across all devices, make it easier and faster for customers to get information, and simplify the tire purchasing process. Dunn

AutoAlert & CreditMiner Partner to Aid in Service Sales, from Auto Remarketing. IRVINE, Calif. – AutoAlert, teaming with CreditMiner, has added additional sales opportunities for its users via the addition of credit soft pulls for service-

GM prognostics use 4G for data acquisition, cloud analysis, from SAE International. Prognostics uses real-time monitoring to detect impending fault and deploys an in-car display, smartphone text, email, and/or remote notification to chosen receiver.

Wrong Car Dealership Staffers Stuck Fielding Customer Questions, from WardsAuto. Service advisers and auto technicians say they’ve got other things to do than explain how infotainment systems work. It’s the job of dealership auto technicians to f

Vehicle TLC: Proper Vehicle Care Has Many Merits, from AutoCarePro. While raising the awareness of preventive maintenance sounds good in theory, especially during April Car Care Month, the reality is many ­motorists’ ­vehicle maintenance habits j