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Body Shop | Fixed Operations News | Service
April 27, 2015

AutoAlert & CreditMiner Partner to Aid in Service Sales

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Body Shop | Fixed Operations News | Service
April 27, 2015

AutoAlert & CreditMiner Partner to Aid in Service Sales

AutoAlert & CreditMiner Partner to Aid in Service Sales, from Auto Remarketing.

IRVINE, Calif. – AutoAlert, teaming with CreditMiner, has added additional sales opportunities for its users via the addition of credit soft pulls for service-not-sold records, allowing its dealer customers to provide solid qualifying offers to service customers that have not previously purchased a vehicle at their business.

The credit soft pull, which does not require a prospect’s social security number, date of birth, or consent, downloads equity and credit information into AutoAlert, putting the establishment in a situation where they can provide an offer for the customer’s current vehicle and provide a deal on a new model.

“The addition of CreditMiner to AutoAlert will increase the number of opportunities to sell in service by 30 percent because data enables associates to make value proposition offers, not sales pitches,” said Tony Rhoades, AutoAlert’s vice president of product. “Converting service-only customers into new vehicle purchasers deepens their relationship with the dealership, which is important to ongoing retention, additional purchases, and dealership profitability.”

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