CEO & Executive Chairman Scot Eisenfelder explains why customers defect in service in this video blog.

 Bill Wittenmyer shares the difference between nurturing and closing in this episode of Freebie Friday.

 DealerBuilt CEO Mike Trasatti explains why dealers need to ensure that customers aren’t in the dark when things go wrong.

 VP of Sales CDK Global Bill Wittenmyer explains why every salesperson needs to know their numbers in order to achieve their goals.

 In this episode of Freebie Friday, Bill Wittenmyer offers a tip that individuals can use to stay motivated.

Flick Fusion COO Tim James explains why dealers should know which consumers are watching their videos and why it is important. 

 Bill Wittenmyer shares why knowing what to say when talking to a customer over the phone is essential in this episode of Witt’s Wise Words.

 Andy Church explains the importance of e-mail signatures in this Quick Tip.

 VP of Sales CDK Global Bill Wittenmyer shares why persistence is your best ally towards productivity in this Freebie Friday.