Sometimes people need to be babysat. It happens. Inevitably someone will prioritize something (from attending a wedding to socializing on the showroom floor) over the basic duties asked of them at work, or assigned to them in their CRM. Your CRM is t

NEW YORK– Data through August 2011, released today by S&P Indices and Experian for the S&P/Experian Consumer Credit Default Indices, a comprehensive measure of changes in consumer credit defaults, showed the bank card default rates decr

RICHMOND, Va. — CarMax, Inc. this week reported results for the second quarter ended August 31, 2011. Net sales and operating revenues increased 11% to $2.59 billion from $2.34 billion in the second quarter of last year. Comparable store used u

SANTA MONICA, Calif. — Atlanta is the hottest U.S. market for new car buyers, reports Edmunds.com, the premier online resource for automotive information. An Edmunds.com analysis of automotive registration data reveals that new retail car regist

COSTA MESA, Calif.,  — NADAguides, the leading vehicle pricing and information provider on the Internet, recently released its Quarterly Car Buyers Market Report, which features nine current models from nine different manufactures – Audi, B

Seventy-eight percent of people looking to buy a new car in the next year will use a mobile device in their process. Jack Simmons, dealer training manager at Cars.com, is sharing with you new data on the growth of mobile commerce and how today’s ca

Use your CRM to not only store sales and service data, but to gain insight into the performance of your entire organization. Generate reports to determine your e-commerce related expenses, track lead response times, track the performance of your lead

Do you know both why you need to look at appraising vehicles differently to satisfy today’s consumer, as well as how to implement the tools necessary to successfully implement this change? Generation X & Y buyers live in a world of data and

NEW YORK — The summer of 2011 concluded with Hurricane Irene and Tropical Storm Lee causing widespread flooding up and down the Eastern seaboard, damaging not only homes and businesses but cars as well. Unfortunately, some flood-damaged vehicle