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Auto Industry Outperforms Other Industries in Providing Customer Service

St. Louis – Contrary to the negative perceptions often associated with automotive dealerships, a recent Maritz Research CEBenchmarks™ study revealed the auto industry outperforms several other industries, including retail and wireless service
Feb 20, 2012

Hyundai Hope on Wheels Launches “Like 4 Hope” Facebook

LOS ANGELES — Hyundai Hope on Wheels, now in its 14th year in the fight against pediatric cancer, today announced the launch of its “Like 4 Hope” Facebook campaign. Furthering its commitment to finding a cure, and in addition to it
Feb 16, 2012

New Mercedes-Benz Dealer Agreements

Mercedes-Benz (MBUSA) sent its dealers a proposed new Passenger Car Dealer Agreement, Light Duty Truck Dealer Agreement and Commercial Vehicle Dealer Agreement to be effective January 1, 2012. It is very important that dealers understand the changes
Feb 15, 2012

Sonic Automotive Renews Exclusivity Agreement with Manheim

ATLANTA – In response to strong sales performance and improved efficiencies, Sonic Automotive, one of the nation’s top three auto retailers, extended its two-year exclusive agreement with Manheim (www.manheim.com). Going forward, as a result
Feb 15, 2012

Women are Social

It isn’t exactly news that women are the more social gender. Sure, men like to get together, with and without women, to talk about their favorite subjects, of which car talk is usually a popular one. But women are naturally more social, and now it
Feb 15, 2012

Kelley Blue Book Names Jared Rowe As New President

IRVINE, Calif. — Kelley Blue Book, www.kbb.com, the leading provider of new and used vehicle information, today announces that its president, Paul Johnson, has resigned from his position effective immediately.  Johnson will become a strategic
Feb 15, 2012

Penske Automotive Reports Most Profitable Year in Company History

BLOOMFIELD HILLS, Mich. — Penske Automotive Group, Inc. announced this week that fourth quarter 2011 income from continuing operations attributable to common shareholders increased 22% to $42.5 million and related earnings per share increased 2
Feb 15, 2012

Director of Interactive Sales and Marketing Prioritizes Digital Ad Spend

Jim Flint, corporate director of interactive sales and marketing for the John Eagle Dealerships, is sharing with automotive dealers and managers his expertise on how to prioritize digital ad spend. As dealerships look at automotive advertising budget
Feb 15, 2012

Average Conversion Rate of Unique Online Visitor to Shopper up 56%

According to a data from Dataium, the conversion rate of the average unique visitor to shopper was up 56% during the month of January 2012. This information is based on statistics for national automotive Internet behavior for January 2012. Below are
Feb 15, 2012