Want to change your sales results? In this Freebie Friday quick tip, ELEAD1ONE Partner Bill Wittenmyer shares an easy, but effective way to change your perspective and improve your performance.

Employee turnover continues to be a problem in many dealerships, and especially in fixed ops. The ability to attract and retain service technicians, for example, is a problem so prevalent that in a recent Carlisle Dealer Principal Survey, more than 4

In this week’s Witt’s Wise Words, Bill Wittenmyer discusses whether brand loyalty still exists.

A college buddy of mine relocated to the Deep South many years ago. We’ve stayed in touch with each other and in a recent phone conversation he was telling me about his car-buying experience earlier this spring. Let me tell you at the outset that h

Brian Benstock is the General Manager and Vice President of Paragon Honda and Paragon Acura. Since 1982, he has held many positions within the dealership including sales consultant, sales manager, assistant to the assistant manager, finance manager,

My past few articles have focused, for the most part, upon the development, retention and the engagement of your employees. The care and concern we place on our team members is the most powerful initiative you can do to raise the bar on your corporat

Think of the most effective leader you’ve known or read about? What characteristics made that person come to mind? Pick up any magazine, journal, or periodical and you’ll probably find one or more articles that talk about desirable leadership bes

A benefit on one’s journey to growing as a leader is that there will never be a shortage of opportunities to learn lessons from others in leadership; both from those doing leadership well, and from those who fall short. The purpose in recognizing b

As the city of Houston and surrounding regions continue to cope with the devastation caused by Hurricane Harvey, I wanted to provide you with several updates and insight from Black Book, which is actively tracking any impact on the region’s automot