Unconscious behaviors of your front and back end teams can be tricky and difficult to recognize, but they can make all the difference between a successful transaction and one that fails. Taking the intentional steps to realizing unconscious bias when

This week on Work On Yourself Wednesday, it’s just par for the course!

Did you know that the self-improvement industry in the U.S. is a $10 billion market? That means there are a lot of people out there who are not achieving their goals. Of course, there are also dozens, if not hundreds of self-help gurus taking advanta

“There aren’t any good salespeople anymore!” “No one wants to go into sales.” “Millennials just don’t have the work ethic.” If you’ve heard or said these phrases in your dealership, chances are that you’ve had just as tough of a t

Every now and then you witness something truly inspiring.  I was recently reminded such an occurrence…. It was late December and I was watching the Fiesta Bowl. As many of you remember, this years match up was Clemson v. Ohio State. During the gam

Managers need to do more than just manage; in order to be a good manager, YOU NEED TO KNOW HOW TO MOTIVATE YOUR EMPLOYEES! While this isn’t included in the trainings when you become a manager, employee motivation is PARAMOUNT to YOUR success, a

What does 6 degrees of separation mean to you? Well, to ELEAD1ONE Partner Bill Wittenmyer, it means the lost art of referrals and how everyone knows someone. This #FreebieFriday dives into the power of the lost art of the referral and what that means

I make fun of reps during training when they do this but we have all done this. The lukewarm appointment attempt. It raises doubt and you lose credibility when this happens. Go for the kill and ask for the appointment​

Study after study finds that word-of-mouth is the single greatest influencer when it comes to sales. Providing a consistently excellent customer experience, then having those customers go out and tell their family and friends about it is the marketer