ELEAD1ONE Partner Bill Wittenmyer explains the concept of coaching up and managing up in this week’s episode of Freebie Friday.

If you’ve ever stayed with a company for more than a few years, you know that sometimes after working hard and rising your way up— it’s common to reach a point where it feels you’ve gone as high as you can go. Creating opportunities for growt

Since Facebook has exploded, businesses have all rushed to capture their audience’s attention and leverage the platform’s marketing potential. In the beginning, gaining business exposure on Facebook’s platform was relatively inexpensive. As Fac

CallRevu Vice President of Customer Experience Holly Markel shares the first of three keys to developing your staff to handle the phones properly in part 2 of this 3 part video blog series.

The sheer volume of leads many dealerships receive can be overwhelming. And, not only do they have to respond (hopefully quickly) to any new leads, they are also expected to follow up with those leads with a “buy or die” mentality. I can guarante

ELEAD1ONE Partner Bill Wittenmyer shares some advice for dealership employees with which they can improve themselves in this week’s edition of Witt’s Wise Words.

ELEAD1ONE partner Bill Wittenmyer shares the importance of being “checked-in” at work and not “checked-out,” in this video blog.

Digital retailing: we know it is coming. The point missed by most in our industry, though, is that physical stores and the in-person shopping experience are as important as ever. In fact, you might be surprised to learn that in the wake of digital re

If you hold a management position in the retail automotive industry, you’ve probably had a customer attempt to leverage something to get what they want. Whether it was an unreasonable request, or simply a last-ditch effort to get a perceived wrong