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How Using Industry Jargon Can Cost You Sales

Mike Correra shares how using industry jargon with customers can cost your dealership sales.
Nov 15, 2019

What You Shouldn’t Overlook in Your Marketing Strategy

Mike Correra shares one important piece of an effective dealership marketing strategy that is most often overlooked.
Nov 11, 2019

#WittsWiseWords: Ask Questions and Listen

Listening more and letting your customer do the talking is your greatest asset when closing a deal.
Nov 8, 2019

2019: Another Strong Year for Buy/Sell Activity and Valuations

By Ryan Kerrigan, Managing Director, Kerrigan Advisors. 2019 is another very active year in the auto retail buy/sell market, with transaction activity once again on track to exceed 200 transactions. Based on our transaction and consulting work across
Nov 5, 2019

One Way to Stand Out When Following Up with Customers

Mike Correra shares a way that dealerships can stand out to their customers on special occasions.
Nov 1, 2019

Interview with Jane Millman of Riverhead Chrysler Dodge Jeep Ram

Riverhead Chrysler Dodge Jeep Ram is a family-owned and operated business on Long Island, New York, started by Tony Strollo, Jr. in 1976. Two of his children, TJ Strollo and Jane Millman, joined the family business about 20 years ago. The dealership
Nov 1, 2019

What’s Your Post-Warranty Service Retention Strategy?

By Scot Eisenfelder, CEO, Affinitiv The most critical defection point for a dealership’s customers is during the transition from warranty to post-warranty. As the cost of vehicle ownership inherently increases, owners begin to price shop—or even
Nov 1, 2019