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Conference & Expo: October 14 -15, 2025
DealerPoint: 2026 Dates Coming Soon!

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Employee Retention: Why Are We Going Backwards?

A recent article in Automotive News reports that the three-year employee retention rate at dealerships reached a new low, dropping by 2%.
Oct 7, 2016

Volkswagen Scandal: Online Search Interest (Still Sinking) One Year Later

In fact, search traffic for all VW models shifted a modest 0.86% - 0.81% from the beginning of 2015 until right before the scandal happened.
Oct 7, 2016

SUVs and CUVs See the Best Retention Out of all Segments

According to Black Book® data, the average price of a used vehicle for model years 2011-2015 depreciated by -2.3% during September, just slightly better than in August (-2.4%).
Oct 7, 2016

FCA Dealers Enjoy Additional Service Business with Confident Financial Solutions’ Service Financing

Confident Financial Solutions, (CFS) a consumer finance company that offers auto repair financing to service centers and their customers, today
Oct 7, 2016

AutoGravity Announces Partnership with Mercedes-Benz Financial Services

AutoGravity, a FinTech pioneer on a mission to transform car financing by harnessing the power of the smartphone, has partnered with Mercedes-Benz Financial Services USA LLC
Oct 7, 2016

Lori Hallissey Named Chief Operating Officer at Portfolio

Portfolio, the nation’s leading reinsurance program manager for automotive dealers, has named Lori Hallissey Chief Operating Officer effective October 3rd.
Oct 7, 2016

Service BDC Scheduling

So, I’m visiting a valued client I had not been to for a while. It’s maybe 7:20 a.m., the sun is up now and the Northeast soothing morning temperature is perfect, no humidity to be found. “Sweet,”
Oct 6, 2016

This Week in Social Media News: Week of October 3, 2016

Twitter’s latest enhancement, Twitter Moments, is now available to all users, allowing them to connect their favorite Tweets.
Oct 4, 2016

Used Car Market Insights – Week of October 3, 2016

This week’s Black Book Market Insights report shows an increased depreciation on Full-Size Pickups and Full-Size Vans this past week. On the other side of the spectrum,
Oct 4, 2016