Posts
Customer Consent and Customer Pay Service Hazards
Over the holidays, I was home visiting my parents. My Dad, a Chevrolet dealer, loves to talk shop with me and run new ideas past ‘his attorney’. During our recent conversation, we were discussing his new service director, Bob, and the challenges
Dec 30, 2014
[UPDATE] BMW Recalls 140,000 More 3 Series for Faulty Takata Airbags
BMW Recalls 140,000 More 3 Series for Faulty Takata Airbags, from Auto Evolution. When BMW finally decided to post a recall for the Takata airbags installed on their 3 Series, the world was stunned to learn that almost every E46 car made had to take
Dec 29, 2014
Auto industry acts globally — except on recalls
Auto industry acts globally — except on recalls, from The Boston Globe. When it comes to making and selling cars, the auto industry thinks and acts globally: There is near-seamless coordination between parts suppliers, factories and dealerships
Dec 29, 2014
Even the holidays are busy
Even the holidays are busy, from Automotive News. Auto industry executives have gone home. Except for a few plants running overtime, the offices are dark. Most executives probably think the industry is sleeping. That couldn’t be further from th
Dec 29, 2014
Many recalled vehicles do not get repaired, posing a safety risk
Many recalled vehicles do not get repaired, posing a safety risk, from LA Times. Each day, attorney Terry Harris sets out in his trusty 2002 Honda Civic, which has 150,000 miles — and has been recalled for a variety of defects considered dangerous
Dec 29, 2014
6 Challenging Scenarios Dealerships May Face in 2015
6 Challenging Scenarios Dealerships May Face in 2015, from Dealer Marketing Magazine. New-car sales this year will reach more than 16.4 million units, the best performance since 2007. We are all quite thankful. Can we expect a repeat in 2015? Yes, in
Dec 29, 2014
Injury and Illness Prevention Programs and the Bottom Line
An Injury and Illness Prevention Program is a commonly known process that works to proactively lower work place hazards. These programs focus around lowering injury, illness, and fatalities, and can also help lower your bottom line. Studies nationwid
Dec 22, 2014
Legal Expert Rings in the Holidays With ‘12 Days of Dealership Compliance’
Legal Expert Rings in the Holidays With ‘12 Days of Dealership Compliance’, from Auto Dealer Monthly. Based on recent developments, it’s obvious government regulators are active this holiday season. So to help ring in this season of regulatory
Dec 22, 2014
GM gets creative to spur recall repairs
GM gets creative to spur recall repairs, from wusa9. After the effort that General Motors went through to quickly produce replacement ignition switches for millions of cars under recall, their hasty manufacture may turn out to be the easy part. The h
Dec 22, 2014