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Report: Availability of Accessories Influences Dealer Selection by 23%
ROCHESTER, Mich. — Foresight Research, a Rochester, Michigan based market research firm specializing in automotive research, has released results of its syndicated 2011 Automotive Accessory Market Report. Foresight Research conducted 7,458 in
Aug 8, 2011
Quality, Value and Relationships: We Have a Problem!
Automotive manufacturers have been sending out customer satisfaction surveys to vehicle owners for decades. These “How did we do?” questionnaires fill thousands of mailboxes every day. After I bought my last SUV, I received three of them: one wan
Aug 8, 2011
NICB Names 10 Most Stolen Vehicles for 2010
DES PLAINES, Ill. — The National Insurance Crime Bureau released Hot Wheels—its list of the 10 most stolen vehicles in the United States. The report examines vehicle theft data submitted by law enforcement to the National Crime Information
Aug 5, 2011
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Dealer/GM NewsDigital DealerEveryoneFinance & Insurance NewsFixed Operations NewsPre-Owned Sales & Marketing StrategiesSales & Marketing
Edmunds.com: Japanese Brands Increased Incentive Spending by 24.5%
SANTA MONICA, Calif. — A surge in incentive spending by Japanese automakers last month may force U.S. car manufacturers to boost their own spending in the coming month, reports Edmunds.com, the premier online resource for automotive information. Ac
Aug 5, 2011
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Dealer/GM NewsDigital DealerFinance & Insurance NewsFixed Operations NewsPre-Owned Sales & Marketing StrategiesSales & MarketingTechnology
Study: Website Appearance Is a Key Differentiator in Shopper Satisfaction with Auto Manufacturer Websites
WESTLAKE VILLAGE, Calif. — Website appearance—including design elements and color schemes—is driving many brand-level increases and decreases in shopper satisfaction with automotive manufacturer websites, according to the J.D. Power and Ass
Aug 4, 2011
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Dealer/GM NewsDigital DealerFinance & Insurance NewsFixed Operations NewsLead Management & CRMPre-Owned Sales & Marketing StrategiesSales & Marketing
Dataium: Mobile Usage At Record High In July Among Active Auto Shoppers; Apple’s iPad Leads The Way
Nashville, TN — The new data from Dataium analyzed the mobile usage trends and patterns of over 20 million auto shoppers by make, market, and mobile platform. Collected from actual shopper visits to thousands of automotive dealership, portal, and
Aug 2, 2011
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Danny Jackson, Walter Jackson Chevrolet
In late April, a massive F4 force tornado slammed through Alabama and western Georgia, costing lives and billions of dollars in damage. Most national news coverage of this storm’s wrath has focused on its impact on the citizenry, yet untold busines
Aug 2, 2011
Building a Long-term Customer Relationship Utilizing the Fundamentals, Part 1
Creating a long-term relationship with each new and used vehicle buyer can be accomplished by utilizing inexpensive fundamentals! Current selling and servicing practices lead customers to believe that any service operation can be used. If there is a
Aug 1, 2011
Auto Part Imports up 15%
NEWARK, N.J. — Containerized ocean imports moving through U.S. seaports in June declined 1.7 percent year-over-year, but were still up 6.3 percent in the first half of the year, reports The Journal of Commerce/PIERS. The year-over-year drop to
Aug 1, 2011