There are a few things in our business that everybody talks about, but no one seems to be able to do anything about them. They are: lost sales and walkarounds. Both are things that we know we should be doing every day in order to be profitable, yet w

Dear Dealer & General Manager: All the economic indicators and the automotive industry analysts are optimistic about the remainder of 2012. I even saw one prediction that said new car sales will flirt with a figure near 14 million units. Used car

CARSON, Calif. — The growing population of DIYers seeking answers to their auto repair problems is increasingly turning to social media: AutoMD.com today reported that nearly 80,000 consumer repair questions have been answered by individuals at

SOLON, OH — Boaters are ready to get their boats back into the water.  Now transporting their cherished watercraft can be done with renewed peace of mind from a familiar name in the automotive industry. Cequent Consumer Products, the leading m

Las Vegas, NV —   MPi, a leading provider of revenue and retention solutions for automotive dealership service departments, today announced that its nationwide contest for auto technicians, “REV it UP”, was a huge success. 7,000 technicians e

Rick McCormick, national account development manager of Reahard & Associates Inc., is sharing his expertise with automotive dealers and managers on how to consistently and ‘intentionally’ enable the  service drive customer to see their need

FRANKLIN, Tenn. — Infiniti today launched a new nationwide Infiniti Certified Collision Repair Network, a dynamic, comprehensive program designed to recognize and distinguish body shops that meet or exceed standards for repair work, training,

Problems with the rear vehicle seat belts have prompted two separate recalls from Subaru and Hyundai. According to The National Highway Traffic Safety Administration, Subaru of America, Inc. is recalling 275,000 2009-2012 Forester vehicles to fix a p

Auburn Hills, Mich. — Mopar® announced this week an extension of its sponsorship of the Mopar Mile-High NHRA Nationals, the longest continuous running title sponsorship in the NHRA. “We are proud to reaffirm our long and historic partnership wit