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Conference & Expo: October 14 -15, 2025
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Americans’ Financial Security Falls to Lowest Point in Nine Months

NEW YORK — The Bankrate.com Financial Security Index fell to a 2012 low in September. Four of the five categories dropped over the past month (job security, savings, debt and overall financial situation) and the net worth reading held steady.
Sep 20, 2012

Santander’s Response to CBS 11

On Wednesday, August 29, 2012, Santander Consumer USA received a request for an on-camera interview with Dallas CBS-11 television reporter Jack Fink to discuss “a number of complaints filed with the Better Business Bureau.” Because of the
Sep 20, 2012

OptionSoft to connect with Provider Exchange Network

OptionSoft menu connection with Provider Exchange Network (PEN) increases integration opportunities for OptionSoft dealers, insurance providers, third party administrator partners and PEN-enabled providers. Southfield, MICHIGAN – Provider Exchange
Sep 19, 2012

Understanding and Utilizing the Reverse TO

There may be many that are wondering what I mean when I say the reverse TO. We have all heard of the TO effect when we actually “turn over” the call or up to a manager on duty (and in sight) Now, let’s stop and take a little bit of time to lear
Sep 19, 2012

High Value Performance Metrics

As a specialist in spend management and operations, I have developed a respect, a trust and a reliance on well-conceived and well developed performance metrics. Performance metrics allow us to check in on performance levels and quickly know where we
Sep 18, 2012

ClearMechanic Launches “Ask a Local Mechanic!” Feature in San Francisco Bay Area

Consumers can e-mail questions to local dealers and shops and ClearMechanic guarantees a response SAN FRANCISCO — ClearMechanic, provider of technology to improve the auto repair experience, today announced a new feature allowing San Francisco
Sep 17, 2012

docuPAD® Technologies Receive Two Patents; Other Patents Pending

Dayton, Ohio – The Reynolds and Reynolds Company today announced that the United States Patent and Trademark Office has issued two U.S. patents relating to docuPAD®, which is a finance and insurance (F&I) selling and document processing system
Sep 14, 2012

Wholesale Used Vehicle Prices Decline Again

According to Manheim Consulting, the Manheim Used Vehicle Value Index fell again in August.  Manheim said wholesale used vehicle prices declined 0.4% in August. This was the fifth consecutive monthly decline and brought the Manheim Used Vehicle Val
Sep 14, 2012

Hertz Commences Tender Offer to Acquire Dollar Thrifty

PARK RIDGE, N.J. — Hertz Global Holdings, Inc. (NYSE: HTZ) this week commenced a cash tender offer to purchase all outstanding shares of common stock of  Dollar Thrifty Automotive Group, Inc. (NYSE: DTG).  As previously announced on August 2
Sep 14, 2012