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Congrats! You’ve Won a …Lawsuit!

Were you hoping to win a prize? Sorry, in my promotion no one wins, I just say that so you will come into my dealership. Doesn’t that sound awful? Unfortunately, it happens all too often in our industry. Dealers run sweepstakes where everyone is a
Jul 3, 2014

Confounded Compliance!?

Having been a dealer, operated dealerships, and for the last decade or so consulted dealers on OSHA, F&I, identity theft and other worker and consumer protection laws, I know that thinking about and addressing compliance is no one’s idea of a h
Jul 3, 2014

Private Buyers Lead Dealership Consolidation

Dealership buy/sell activity increased 60% in the first quarter of the year (see Chart 1). The increase is attributed to a rise in the number of sellers entering the market. Buyers, both public and private, have reported an increase in the number of
Jul 2, 2014

Using Technology to Find Profit

Most technology companies are hungry for growth to increase their profitability. This growth can come from new products via innovation or new markets for their products. A perfect example of this has been Apple. As a personal computer company they us
Jul 1, 2014

Insurance Company Loyalty… What Does it Mean?

If you asked ten people what loyalty means you would probably get ten different answers. Certainly many couples have a different interpretation of the concept of loyalty as do business partners. Insurance companies invoke the need to be loyal, maybe
Jul 1, 2014

Today’s Buy/Sell Market: Nothing But Blue Skies

Today, there are more buyers seeking acquisitions than there are sellers seeking capital. We are in a classic dealership seller’s market. Based on the data and analysis in The Blue Sky Report™, I expect this seller’s market to last through 2014
May 30, 2014

Don’t Let Your F&I Department’s Blown Fuses Blow Your Profits

My friend’s older home pops circuits whenever too many appliances are drawing amperage together at one time. Plug in the toaster and the wife’s hair dryer quits. Run a power drill and the sump pump fuse kicks out. Some dealerships’ F&I depa
May 29, 2014

What to Know Before You Repo: Answer These Questions First

As counsel for franchised and independent dealers across the U.S., I regularly get calls from clients about a bank “kicking back” a contract to the dealer due to default or lack of insurance. Before the dealer can repossess the car, he must ask t
May 2, 2014

Top Insurance Policy Mistakes That Cost You Big Time

Is the insurance policy sitting on your desk correct? Are the I’s dotted and T’s crossed? Did all the changes you negotiated and corrections you made actually end up in the policy? I’ve reviewed hundreds of policy sets each year to find on aver
May 2, 2014