Going Paperless: A Win for Dealers and Customers

Going Paperless: A Win for Dealers and Customers

By Emil Banga, Senior Director of Product Management, Dealertrack F&I Solutions Cashflow improvement, efficiency, and regulatory compliance are all good reasons to shift away from paper for dealerships. Automotive dealerships are embracing technology to streamline...
7 Steps to Guaranteed BDC Success

7 Steps to Guaranteed BDC Success

By Mark Gilbert, CEO, Automotive Training Network A dysfunctional BDC can be significantly more harmful than not having one at all. Adding another layer of customer-facing employees through a BDC will almost certainly disrupt existing processes and requires change to...
Maximize Your Profit With Omni-Channel Retailing

Maximize Your Profit With Omni-Channel Retailing

Gone are the days when dealerships were at the center of the transaction. Today, the process begins online and customers don’t even have to set foot into a dealership to buy a car. The new “front line” is online. Omni-channel retailing in automotive meets the customer...
10 Core Beliefs of Highly Influential Sales Leaders

10 Core Beliefs of Highly Influential Sales Leaders

Influential sales leaders are unmistakable. They are people of interest, people of insight, people of purpose, people of direction, people of value, and people of now! They seamlessly garner the support of those inside and outside the dealership, their customers...
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