By Ed Kovalchick, CEO & Founder, Net Profit Inc. Of course, some will remember this oft-repeated and well-known phrase in this title referring to “Badges” as was featured in a 1948 film The Treasure of the Sierra Madre. Beyond that, a variati

By Doug Austin, Founder & President, StrategicSource, Inc. My team and I just returned from a dealer-related trade show this week.The amount of companies offering new tools, solutions, and strategies designed to generate leads, increase loya

By Loyd Rawls, Chairman, The Rawls Group I was traveling with Dr. Merlot while visiting a new client, and I witnessed one of his famous tirades that is worth sharing. Our client was a gentleman in his late 60s and the personification of “old s

By Chuck Barker, President & Founder, Impact Marketing & Consulting Group Build it and they will come… Sales Team development in many dealerships across the country still strains the boundaries of obsessive research, unveiling the drast

By Dave Anderson, President, LearnToLead As I continue with the third in a series of articles on generational leadership, it’s important to prioritize focusing less on what makes each generation different or what makes some “difficult,” and ins

In this video blog, Erik Nachbahr explains how software updates can wreak havoc on a dealership's operation and why having a centrally managed update system is vital to avoid that disruption.

 Be prepared for the outside issues that may impact your ability to meet your personal income goals. In this #WittsWiseWords – Bill Wittenmyer says to stick with what brought you success in the first place – great processes, and using

By Cory Wright, Director of Training, CallRevu Today’s customers expect and demand a fantastic experience. From initial research to the showroom visit, delivering a great experience at every touchpoint will give you a distinct advantage over yo

By Susan Moll and Matt Hurst Can you hear the pencils sharpening, expo markers squeaking, and fresh new backpacks zipping? While it’s back-to-school season across the nation, at the dealership, September is also a great time to start anew by giving