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Customers Like the Easy Button: Use it to Increase Sales

It’s probably not news to you that, while customers like having new cars, many dislike the dealership experience. And, that dislike often immediately begins from the first moment they arrive and are basically accosted by 10 salespeople approaching
Jul 11, 2018

The Three Buckets of Service Customers

Scot Eisenfelder explains the three buckets that service customers fall into and how best to reach out to them.
Jul 11, 2018

Think Tank: Why You NEED A Facebook Show | Starting A Social Media Show

Digital is the way of the world– and yet so many business owners can’t figure out an alternative branding strategy to their ? TV & Radio ? advertising– it’s like the necessary evil in every quarter’s strategy. That&#
Jul 10, 2018

Quick Tip: The ROS Magic Formula

Andy shares his Magic Formula for determining profitability in this ProfitByAction.com Quick Tip.
Jul 6, 2018

Figuring Out What F&I Products Your Customers Need

Since when do F&I products only benefit certain customers? Moreover, when did the F&I manager become a financial services advisor that personally determined which products are important and which are not? Short of those rare one-off scenarios
Jul 6, 2018

Why Digital Marketing Should Be a Priority at Your Dealership

As time goes by, digital marketing is increasingly integrated into car dealerships’ ad budgets. Because of that, many options have developed which allow dealerships to create exposure and deliver ads in a more direct and targeted way — more t
Jul 5, 2018

Bridge the Gap Between Offline Car Sales & Online Actions With Facebook’s Offline Conversions

Traditional marketers in the auto industry typically focus only on a last-click model. This means that a lot of value in ads and user attribution can go unmeasured. Not only is it important to note the missing attribution, but what is less discussed
Jul 4, 2018

To Text or Not to Text?

Is texting a part of your dealership’s communication strategy with women customers? When used properly, texting as a business practice is a direct and efficient way to communicate. Used improperly, it can cause annoyance and frustration. Read on to
Jul 4, 2018

Interview with Kevin Frye: Jeff Wyler Automotive Family

Jeff Wyler Automotive Family is a Top 50 auto group based in Cincinnati, Ohio. The group offers 15 locations and a huge inventory of thousands of new cars, trucks, vans, SUVs, and commercial work trucks and vans across multiple car dealerships in Ohi
Jul 4, 2018