The dealer management system (DMS) touches every aspect of a dealership’s business. It can collect, store, manage and interpret data across a dealership group’s many rooftops. It is the gatekeeper to not only customer data, but also a dealership�

It’s crucial in today’s market, to spend your money and time wisely. With only so many hours in the day to find and source cars at auctions, sometimes those profitable vehicles slip away from you. And it’s no surprise that auction prices keep c

Gaining additional protection for your anti-modification and anti-waiver contract provisions One of the frustrating aspects of contractual agreements is how often seemingly ironclad language can be rendered null and void by verbal statements—even w

Did you know the customer data sitting in your DMS is the most valuable asset you own—even more valuable than your real estate and inventory combined? Yet I don’t know any dealers that have a budget or defined strategic objective to invest in, in

ELEAD1ONE partner Bill Wittenmyer shares why dealership employees not only need to think big but act bigger in this video blog.

Better recruitment of new employees can help reduce your turnover rate and save your dealership much grief and even more money Is employee turnover overturning your store’s profits? Maybe. According to Ted Kraybill of ESI Trends, employee turnover

Have you ever told a customer, “Your brakes are fine, but your alignment is totally out of whack!”? The same concept may also apply in your dealership. Everything seems fine, but if your frontline employees answering the phones aren’t driving t

Most of you know that backlinks matter for SEO, but do you know why? If you’re new to the digital space, you may not realize how important backlinks are; or that their importance ebbs and flows as the search algorithm is updated. Understanding what

In the retail world today, consumers have grown accustom to quick, easy, and digital processes. Take Google and Amazon as examples – these companies provide easy, engaging, and mobile shopping experiences that allow consumers to make purchases in j