BMW is building vehicle distribution center in Texas to serve the South, from Automotive News. BMW AG said it is building a vehicle distribution center in Texas to serve the Southern U.S. The facility at the Port of Galveston will serve the 45 BMW an

DealerSocket Partners With MyDealerLot, from DealerSocket. SAN CLEMENTE, Calif.—April 21, 2015—DealerSocket is proud to announce a new integration with MyDealerLot (MDL). MDL is the retail auto industry’s leader in the application of Radio Freq

CHICAGO (April 7, 2015) – Hireology, the leading provider of employee hiring and selection management technology for multi-location organizations, announced today that it has been selected by Crain’s Chicago Business as a 2015 Best Place to Work

Remember the “protected” rule when disciplining or terminating employees. Never discipline or terminate an employee in a protected class, or an employee engaged in a protected activity without consulting an attorney. Protected classes are race, c

If You Think All Customers Want is a 1-Hour Close, You’re Missing the Relationship, from DealerReader Blog. All your customers are looking for is a quick transaction, right? They want to do all their research up front, sign paperwork and get out. E

Consumers and dealerships mutually benefit from the convenience of having quick access to customer data, allowing for a more customized shopping experience in less time. However, since consumers are exposed almost daily to headlines highlighting yet

Leveraging SWOT Analysis, from AutoCarePro. As I teach all of my clients, effectively improving an organization’s sales and customer service effort should begin with an honest evaluation of the company’s current performance to establish a baselin

A Fresh Look at Dealership Measurement and Reporting, from DealerRefresh. To a lot of managers, the thought of yet another monthly vendor report is about as exciting as an empty dealership on Saturday afternoon. I get it – you’re busy, you’ve g

Dealer Group Predicts Best U.S. Auto Sales In A Decade, In 2015, from Forbes. The National Automobile Dealers Association said it expects U.S. auto sales approaching 17 million in 2015, the highest since 2005. Steven Szakaly, chief economist for N