How to build a successful management team, from Advent Resources. Surround yourself with people smarter than you. The Leadership Insider network is an online community where the most thoughtful and influential people in business contribute answers to

Duplicate Customer Records in the DMS, from Advent Resources. Your DMS is the heart of your dealership operation.  Regardless of what DMS provider you are using, the single biggest problem that every system has is Duplicate Customer Records.  Mos

What has a Better Return on Your Investment: Training or Advertising?, from NCM Institute. If you ask a dealer how much their monthly advertising budget is, they usually can tell you that number right off the top of their head, along with approximate

The root cause of new vehicle buying objections is the belief that shoppers can buy the same package of benefits from another dealer, possibly for less money. The quickest way to eliminate sales-killing objections is to provide a package of benefits

When it comes to automotive industry events, 90% of them are either boring, recirculated information or complete and total pitch festivals. Fortunately, Digital Dealer 18 in Tampa, Florida was an exciting event filled with impactful speaker sessions.

Hooray for GM’s 500 millionth vehicle?, from Automotive News. DETROIT — General Motors CEO Mary Barra and other top brass are in Kansas City today to mark the company’s 500th million vehicle. It must be hard for GM to decide when to

Albany, N.Y. – May 4th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that more than seventy of its customers and fifteen sponsorship partners attended the Auto/Mate User Summit that was held in Westborough, Mas

The recent study of over 4,000 people (conducted by Futurestep), reveals that nearly 50% of studied workers are prepared to quit a job that they are happy with if they feel they are being let down in promises and innovation. The study showed that emp

International Nameplate Dealers Announce Monthly Sales Alexandria, VA (May 4, 2015) – The American International Automobile Dealers Association (AIADA) today released April 2015 sales figures for the international nameplate automobile industry. AI