In 2005, Jim Press, then president of Toyota Motor Sales U.S.A., told attendees at the Management Briefing Seminars in Traverse City, MI, that he loved to visit hospital maternity wards. “Every one

One of the great things about what I do is that I get to speak to a lot of dealer twenty groups. It’s something I really enjoy doing; but more than that, it’s something I feel needs to be done.

If a new or used car manager made the wrong decision nearly 75 percent of the time, chances are pretty good that individual wouldn’t be working very long at your dealership.

Let’s get to the point, the argument that many dealers make against having a Modern Sales Floor (closed or managed floor) is very basic – the aggressive guys will be stifled and the dealership

Organizations looking to reduce costs usually are not really sure how to attack the problem, so they begin with headcount reductions, looking at ways to reduce services and supplies, and of course

A political platform is like the second verse of the Star Spangled Banner; everyone knows it's there, but nobody knows the words. We could say the same for DMS technology. What is your DMS’s platform?

Sales Team development in quite a few dealerships across the country still strains the boundaries of obsessive research unveiling the drastic need for “individual” salesperson’s development.

While there is no perfect crystal ball, there is one indicator that merits strong attention – the stock market, and specifically the seven publicly traded auto retail stocks (the “publics”).

Finding your role in a family-owned dealership can be a difficult task. Not everyone is cut out or may care to take on the responsibilities of Successor/Owner, so where may you fit? Can you still participate,