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Conference & Expo: October 8-10, 2024

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NABD Announces Agenda For National BHPH Conference May 11-13, 2010

Houston, Texas ??? The National Alliance of Buy Here Pay Here Dealers (NABD) today announced the agenda for its 12th Annual National Conference at the Venetian Hotel & Casino in Las Vegas. ???We are excited about the fabulous new Venetian venue a
Mar 2, 2010

Start Asking the Right Questions: Too often, leaders ask the wrong questions

If you’re getting mediocre results or answers in any area of your business or your life, it may be because you’re asking mediocre questions. If you want the right answers to improve your organization, you must ask the right questions. A recent em
Mar 1, 2010

It’s All about Service: The back end is the new front end

Here is a riddle for you. The average dealership saw its sales decline by 14% in the third quarter of 2009 and yet its gross profit dropped only 8%.  How is this possible if the largest portion of sales, the new car department, experienced a 25% dec
Mar 1, 2010

Add to the Bottom Line with Proper Sourcing

How you source supplies affects whether you make money As discussed last month, a centralized purchasing function can yield significant benefits to your organization including: Reduced costs and improved profitability Improved control and coordinatio
Mar 1, 2010

Is It Time for a New Kind of Sales Department? Consider combining the new and used vehicle sales departments

Last year we saw things that were previously unimaginable. OEM bankruptcies, franchise terminations, and many more dealers that just went out of business because they couldn’t survive the economic challenges. Automotive financing, both retail and w
Mar 1, 2010

A Darwinian Fight for Survival: Winning dealers know customers want price and want it quick

Here is a stark but simple fact: for the past year, the marketplace has offered fewer active buyers than needed to sustain the dealer community.   A Darwinian fight for survival proceeded; over the past year an alarming number of dealers went out o
Mar 1, 2010

Is Your Web Site Fully Optimized?

Effective SEO campaigns are more than just keywords and meta tags It’s not news that search engine optimization has been a hot topic in the automotive industry for quite a while. You have probably spent a significant amount of time throughout the l
Mar 1, 2010

Quick Tips to Improve Online Pre-Owned Sales

Creative merchandising of inventory improves sale chances We’re well into the first quarter, but it’s never too late to tweak our annual goals. At the very least we all can use a reminder of the basics that got us to where we are today. Think bac
Mar 1, 2010

Making Profit with your IT Department

For many years, a major DMS provider would sell their system on the claim that if they switched to their system, a dealership could reduce office staff by 50%.  The latest claim that’s been going around has been if you get an ASP solution, you can
Mar 1, 2010